NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ashug's avatar
Ashug
Follower
Apr 22, 2021

5G connection is missing

Hi!!
Yesterday we disconnected out power and upon reconnecting our Netgear 5G option in wifi is missing.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried the wifi on and off button on the router? Have you logged into the settings to see if the 5ghz band is enabled? Have you tried a factory reset?

     

    DarrenM