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Forum Discussion
Carri1221
Jun 15, 2023Follower
5g internet won’t connect
My 5g won’t connect, everything shows online however when trying to connect to a console it shows a message that it cannot connect to the router. When I called tech support the claimed that I needed t...
plemans
Jun 17, 2023Guru - Experienced User
1. what router do you have?
2. what firmware is on it?
3. what modem/gateway is it connected to?
4. do wired devices work?
5. do 2.4ghz devices work?
6. did something change? is this a new purchase?