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Forum Discussion
aeroflyer711
Sep 02, 2021Aspirant
5G Keeps dropping
Firmware 1.3.2.134 My 5G wifi keeps dropping out randomly than fires back up automatically later. I've seen firmware issues identified but I didn't see anything specifically for the R6900P. Any...
plemans
Sep 02, 2021Guru - Experienced User
there is a new version you can try.
https://www.netgear.com/support/product/r6900p.aspx#download
I'd install it, do a factory reset, and then manually reinstall.
aeroflyer711
Sep 02, 2021Aspirant
Is this correct:
1) Install firmware (what's the recommended method, download the file and upload via wifi?)
2) Factory reset by holding in the botton on the router, correct?
3) What is the "Manual install" method?
- plemansSep 02, 2021Guru - Experienced User
I wouldn't upload via wifi. when we see issues with corrupt firmware it tends to be by those who did it over wifi or using the app.
- aeroflyer711Sep 02, 2021Aspirant
Then can you please briefly explain the process you suggest?
- plemansSep 03, 2021Guru - Experienced User
just follow the manual firmware upgrade process but use the older firmware. I just recommend doing it over and ethernet connection and not via wifi.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router