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Forum Discussion
GSSR71
Feb 04, 2021Tutor
5g Not working
This morning the 5G band just quit tranmitting. The router still exhibits the 5G bulb lit but no signal anywere in the house. It's even flasshing. Using the router admin, it indicates it is active...
plemans
Feb 05, 2021Guru - Experienced User
What firmware version is on the router?
What modem/gateway is it connected to?
Do any devices work? wired?
You didn't try the factory reset?
Might be worth reinstalling the firmware (in case it was corrupt), then trying a factory reset and reinstall. its one of the first troubleshooting steps because sometimes firmware changes can cause issues.