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Forum Discussion
manchild3000
Apr 12, 2023Aspirant
5g Stopped Appearing as an available network on my devices
My R6700v3 has stopped broadcasting the 5g network on all my 5g capable devices. 5g Light on router is lit solidly ( not blinking) but network is no where to be found to connect to. I noticed this wi...
plemans
Apr 13, 2023Guru - Experienced User
What firmware is on it?
Did you try a factory reset?
what all did you try doing?
- manchild3000Apr 13, 2023Aspirant
Firmware- v1.04.128
I did the unplug/plug back in thing, the full factory reset, i contacted my provider to make sure there was nothing wrong with my service (they directed me to check with you about the router), ive tried everything i could.
Here's the weirdest development- after the factory reset, its showing my TV as connected to the 5g network, but nothing else at all, and it still doesn't give me the option to connect anything else when i check wifi on all other devices.
- plemansApr 13, 2023Guru - Experienced User
What modem/gateway are you connected to ?
what happens if you change the ssid for the router?
Are you using smart connect
- manchild3000Apr 13, 2023Aspirant
sorry, not sure how to find the answers to this for gateway/modem question. Happy to find if you can show me the way?
regarding ssid- are you asking me to simply change the name of it?
Smart connect- to the best of my knowledge, no not using smart connect. Usually im given the option to connect to the regular or 5g wi-fi (no longer 5g obviously)