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Forum Discussion
cmice28
Jun 04, 2021Follower
5g will not connect and says Couldn't authenticate connection
Coping from a previous user (was not able to comment on original post). I am having an issue on my R7000P Nighthawk AC2300 router where the 5GHz wifi network is not detected on any of my devices any ...
michaelkenward
Jun 05, 2021Guru - Experienced User
cmice28 wrote:
I then disabled Smart Connect and noticed that the SSID for the 5GHz network is not there.
Your wifi client devices can't see it? Or the router is not broadcasting an SSID?
There is a difference.
What does the 5 GHz LED look like? (Assuming that you have not disabled the LEDs.)
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Specify Basic WiFi Settings.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.