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Forum Discussion
Hikari1489
Aug 10, 2019Aspirant
5Ghz-2 not appearing (AC3200 Nighthawk X6 R8000)
Hello, My router has been working with no problems. Updated and used both the nighthawk app and tried the web genie. I cannot get my 2nd 5g signal to appear on any of my devices. The 2g and 5g-1 ...
- Aug 10, 2019
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)
plemans
Aug 10, 2019Guru - Experienced User
When you updated, did you do it through the app?
If so, try re-doing the update manually over a hardwired connection and reset the router afterwards. You'll have to redo your setup but this tends to make firmware updates run the best. If it doesn't work, you can always try downgrading to the older firmware that didn't have issues. Some updates cause issues for people so its always an option to downgrade if it does for you. Let me know if either step works.