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Solved
5Ghz-2 not appearing (AC3200 Nighthawk X6 R8000)
Hello, My router has been working with no problems. Updated and used both the nighthawk app and tried the web genie. I cannot get my 2nd 5g signal to appear on any of my devices. The 2g and 5g-1 ...
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)
When you updated, did you do it through the app?
If so, try re-doing the update manually over a hardwired connection and reset the router afterwards. You'll have to redo your setup but this tends to make firmware updates run the best. If it doesn't work, you can always try downgrading to the older firmware that didn't have issues. Some updates cause issues for people so its always an option to downgrade if it does for you. Let me know if either step works.
Sorry, should of stated that this is a new router i got recently. About 2 weeks ago. When it was installed it was updated though the web browser. I wouldn't know if it worked before an update or not. When I first started using it the 2nd 5g signal was never appearing on my devices, yet it shows that it is active on the router itself and on the app and web browser.
Do you think it would be worth trying downgrading to a previous firmware to fix? If so which firmware should I downgrade to?
Which version are you on?
And do you have smart connect on? IrvSp Had a good points on firmware and smart connect.
When you're scanning wifi channels, how are you doing it? Are you using a wifi analyzer like acrylic or inssider?
Smart Connect is not on, I did turn it on for a few minutes but changed it back.
The F/W is current; V1.0.4.28_10.1.54
I just tried a wifi analyzer app and still not appearing. I also tried to locate it, like if it's a hidden network, putting the name and password in. No luck there either.