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Solved
5Ghz-2 not appearing (AC3200 Nighthawk X6 R8000)
Hello, My router has been working with no problems. Updated and used both the nighthawk app and tried the web genie. I cannot get my 2nd 5g signal to appear on any of my devices. The 2g and 5g-1 ...
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)
It's the current version; V1.0.4.28_10.1.54
Sorry, yes the browser when i say web genie. I double checked and it is broadcasting. I just reset it as well, testing it by turning the broadcast off then back on.
When I first got it, about 2 weeks ago, it was updated on the spot to its current version. I did turn on the smart connect for a moment then returned it after a few minutes. Is it possible that it may of caused a problem when i did turn on smart connect?
Hikari1489 wrote:It's the current version; V1.0.4.28_10.1.54
Sorry, yes the browser when i say web genie. I double checked and it is broadcasting. I just reset it as well, testing it by turning the broadcast off then back on.
When I first got it, about 2 weeks ago, it was updated on the spot to its current version. I did turn on the smart connect for a moment then returned it after a few minutes. Is it possible that it may of caused a problem when i did turn on smart connect?
Don't know? I'd reset the router and manually re-enter all settings again and test. Did you notice when you turned on Smart Connect with the latest f/w that you only saw one SSID? Then when you turned it off, you only got 2 back or did all 3 come back? Did you even have all 3 before you turned on Smart Connect? You could have a defective router if you never saw all 3?
Suggest since it is new to open a case with NG under SUPPORT -> MY SUPPORT.
Yes, when I first turned on Smart Connect it switched to one SSID. Before turning on S.C. my devices would only see the two networks. On the web browser it would show all three. Even the app showed the three. It is just not visible to any device to connect to.
I will try to rest it to factory settings and manually update again, see if anything changes. If not I will try NG Support.
Anything else I may possibly try? I am in Japan as well, I dont think that should matter, but is it possible the internet company could be affecting it in any way?
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)
Looks like Japan doesn't allow the higher channels to be broadcast on. Probably why you can't enable them or use them.