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Forum Discussion
Hikari1489
Aug 10, 2019Aspirant
5Ghz-2 not appearing (AC3200 Nighthawk X6 R8000)
Hello, My router has been working with no problems. Updated and used both the nighthawk app and tried the web genie. I cannot get my 2nd 5g signal to appear on any of my devices. The 2g and 5g-1 ...
- Aug 10, 2019
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)
Hikari1489
Aug 10, 2019Aspirant
Yes, when I first turned on Smart Connect it switched to one SSID. Before turning on S.C. my devices would only see the two networks. On the web browser it would show all three. Even the app showed the three. It is just not visible to any device to connect to.
I will try to rest it to factory settings and manually update again, see if anything changes. If not I will try NG Support.
Anything else I may possibly try? I am in Japan as well, I dont think that should matter, but is it possible the internet company could be affecting it in any way?
plemans
Aug 10, 2019Guru - Experienced User
the japan thing does impact. Do you have the region setup for Japan on your router? And the device you're using?
japan has different wifi channels that can't be broadcast on or can be broadcast on. this is the list. (from wikipedia)