NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dean_'s avatar
Dean_
Tutor
Dec 01, 2020

5ghz keeping dropping & loosing connection

I Have the latest firmware V1.0.11.106_10.2_100 installed.
Just recently it keeps dropping and loosing connection.
2.4ghz works fine.
I have reset modem, reinstalled firmware, and even installed previous firmware, and changing channels.
Still have the same problem.

Can you plz help.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Do you have the R7000? you put A7000 in your signature but your firmware indicates r7000. 

    If you're already tried a factory reset the only other thing I'd try would be installing version 1.0.9.42 of the firmware. some r7000's actually performed worse on the newer firmwares.

    Try instalilng the .42 firmware over a hardwired connection, factory reset again, then do a clean install (not from backup). Disable auto updates. See how it works. 

    • Dean_'s avatar
      Dean_
      Tutor
      R7000 — Nighthawk AC1900 Smart WiFi Dual Band Gigabit Router
      Sorry about that mistake.
      Thankyou will try 🤞