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Forum Discussion
ooVisi
Oct 03, 2021Aspirant
5GHZ Not Showing on R7800
I noticed that my 5GHZ network wasn’t showing and did a lot of things to try to get it working again to no avail. I rebooted it, I factory reset it, I tried changing the channel. I checked to make sur...
ooVisi
Oct 04, 2021Aspirant
V1.0.2.84
FURRYe38
Oct 04, 2021Guru - Experienced User
Try this, factory reset the router. Setup from scratch using a wired PC and web browser. After it's setup, give both radios a different SSID name and give a password for both.
Go in and disable the 2.4Ghz only radio, Under Advanced Tab/Advanced Settings/Wireless Settings. Leave the 5Ghz radio running. Save and apply. Give the router a minute. Check your wireless devices for the 5ghz SSID name. Any appear, if it does, can you connect to it and get internet services?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?