Forum Discussion

Aspirant

Oct 21, 2015

Solved

5ghz very slow with R7000 router

Hi, I am using the R7000 router at my home for some time now. Since the beginning the speed on the 5ghz band was very slow. First I thougt it might be a problem of my Iphone, but now I have to se...

Troubleshooting

rpoffen
Oct 21, 2015
Others have had issues with the 5Ghz channels with the version of firmware you have, they seem to have luck actually going back to the previous version, 1.0.4.28. You can get it here downloadcenter.netgear.com/en/product/R7000
There is a beta firmware available, you can find the info here https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-firmware-v1-0-5-44-limited-release/m-p/991888#U991888

Babylon5

NETGEAR Employee Retired

Oct 21, 2015

What is the range of these devices from the router? Do they have clear line of sight?

What kind of ISP service do you have, what is the brand and model number of your modem please?

-tine-

Aspirant

Oct 21, 2015

Hi,

I am using the devices in the same room with a clear line of sight of perhaps 5-8 meters. My ISP is a cable line (Vodafone Germany) with 32Mbit downstream, nevertheless I do not have any speed limitations when using the 2.4ghz signal.

I am using a netgear nighthawk R7000 router.

Christine

Babylon5
NETGEAR Employee Retired
Oct 21, 2015
Thanks for the info. If you have a modem, can you tell me the brand and model number please?
- -tine-
  Aspirant
  Oct 21, 2015
  Hi,
  
  it is a Thomson THG520K, which I am using for quite a while already.
  
  Christine
  - Babylon5
    NETGEAR Employee Retired
    Oct 21, 2015
    OK, is there a good separation i.e. more than one metre between the router and other electrical devices, in particular the cable modem?