Forum Discussion

Aspirant

Oct 21, 2015

Solved

5ghz very slow with R7000 router

Hi, I am using the R7000 router at my home for some time now. Since the beginning the speed on the 5ghz band was very slow. First I thougt it might be a problem of my Iphone, but now I have to se...

Troubleshooting

rpoffen
Oct 21, 2015
Others have had issues with the 5Ghz channels with the version of firmware you have, they seem to have luck actually going back to the previous version, 1.0.4.28. You can get it here downloadcenter.netgear.com/en/product/R7000
There is a beta firmware available, you can find the info here https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-firmware-v1-0-5-44-limited-release/m-p/991888#U991888

rpoffen

Virtuoso

Oct 21, 2015

Others have had issues with the 5Ghz channels with the version of firmware you have, they seem to have luck actually going back to the previous version, 1.0.4.28. You can get it here downloadcenter.netgear.com/en/product/R7000

There is a beta firmware available, you can find the info here https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-firmware-v1-0-5-44-limited-release/m-p/991888#U991888

-tine-

Aspirant

Oct 21, 2015

Hi,

I will try downgrading first, but I am not really expecting any differences. I have the problems since I installed the router 1 year ago (with older firmwares ..) . Since now I solved the problem with ignoring the 5ghz networks and using the 2.4ghz ones, but I am not willing to accept that any longer.

I will post if I see any improvements.

Thanks for the help,

Christine

rpoffen
Virtuoso
Oct 21, 2015
When changing the firmware, follow these steps..

Reset back to factory defaults
Setup the router just enough to get it functional where you can connect a PC to a wired LAN port.
Load the new firmware
Reset back to factory defaults again
Setup as you would for normal operation.
If this fails to fix it, then you may need to see if you can RMA it, perhaps the 5Ghz channel is bad.
- -tine-
  Aspirant
  Oct 22, 2015
  Hi,
  
  is it okay to save and restore my settings after up/downgrading the firmware ? Or should I do a complete new setup ?
  
  Thanks,
  Christine
  - -tine-
    Aspirant
    Oct 22, 2015
    Hi,
    
    I downgraded to the .28 firmware and the 5ghz rates improved dramatically. After that I upgraded to the public beta, and it is working as well. So it seems to be a software issue with the current firmware. I hope my problems are solved with the upcoming firmware.
    
    Thanks for the help,
    
    Christine