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Forum Discussion
-tine-
Oct 21, 2015Aspirant
5ghz very slow with R7000 router
Hi, I am using the R7000 router at my home for some time now. Since the beginning the speed on the 5ghz band was very slow. First I thougt it might be a problem of my Iphone, but now I have to se...
- Oct 21, 2015
Others have had issues with the 5Ghz channels with the version of firmware you have, they seem to have luck actually going back to the previous version, 1.0.4.28. You can get it here downloadcenter.netgear.com/en/product/R7000
There is a beta firmware available, you can find the info here https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-firmware-v1-0-5-44-limited-release/m-p/991888#U991888
rpoffen
Oct 21, 2015Virtuoso
When changing the firmware, follow these steps..
Reset back to factory defaults
Setup the router just enough to get it functional where you can connect a PC to a wired LAN port.
Load the new firmware
Reset back to factory defaults again
Setup as you would for normal operation.
If this fails to fix it, then you may need to see if you can RMA it, perhaps the 5Ghz channel is bad.
-tine-
Oct 22, 2015Aspirant
Hi,
is it okay to save and restore my settings after up/downgrading the firmware ? Or should I do a complete new setup ?
Thanks,
Christine
- -tine-Oct 22, 2015Aspirant
Hi,
I downgraded to the .28 firmware and the 5ghz rates improved dramatically. After that I upgraded to the public beta, and it is working as well. So it seems to be a software issue with the current firmware. I hope my problems are solved with the upcoming firmware.
Thanks for the help,
Christine
- rpoffenOct 22, 2015Virtuoso
Good to hear that it is working better.
As to your previous question, it is usually recommended to enter all the parameters from scratch. If you need to record what your settings are for reference, you can go to each page in the Genie web interface, and in your browser, save each page you want to save to your PC. In Firefox it is "File -> Save Page As..."