NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
7/29/21 - Firmware update 1.0.4.74
Anyone having issues with this firmware update version 1.0.4.74? Ever since I updated my router's firmware to this version my browser(mozilla firefox) has been having issues connecting to webpages. T...
Recommended build to use currently is v.62:
https://www.netgear.com/support/product/r8000.aspx#Firmware%20Version%201.0.4.62
Hi,
I've just been through this myself.
On MS Edge it shows as "Hmm ... can't reach this page", a pause, and then it works.
I tried configuring Google DNS Servers in the DNS settings in the router ... same result.
I ran a Wireshark Trace, and what I saw was a DNS request to 192.168.1.1 (the router) followed by a DNS response from the router: "Refused".
"10515 2021-08-18 17:21:47.901153 192.168.1.12 192.168.1.1 DNS 75 Standard query 0xf3db A www.topgear.com"
10516 2021-08-18 17:21:47.901535 192.168.1.1 192.168.1.12 DNS 75 Standard query response 0xf3db Refused A www.topgear.com"
It then repeats the DNS request, gets a positive response, and it works.
Confguring Google DNS directly on my PC solves the problem, but I have 16 devices on this network!
I will probably have to back out to an earlier firmware version.
Regards,
DaveV.
Same problem here with the latest firmware 1.0.4.74 DNS fails to resolve when browsing. Fix your garbage update Netgear!
- I have been dealing with this same issue for several weeks now. Factory reset, reverting to the previous firmware, and all the other flushing and renewing hasn't corrected the problem. I've been contacted by Netgear support and worked with them twice. Changing to Google DNS, clearing caches, factory reset, and a whole bunch of other things read off the script. When she suggested that I turn off my firewall and anti-virus and I refused, she said to call my ISP because that's probably what the problem is.
.
I ordered a new router. Not Netgear. It arrives tomorrow. I hope it solves the problem.Wow she suggested you turn off your firewall and AV.