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Forum Discussion

kaciexlaine's avatar
kaciexlaine
Aspirant
Nov 30, 2020

AC 1200 Router Not Connecting to Internet

We have had our R6120 router hooked up to our Easy Box 804 Modem/Router (from Vodafone) for over a year now and haven't had any issues. I've even had the reset the modem a few times, but never the ro...
kaciexlaine's avatar
kaciexlaine
Aspirant
Dec 01, 2020

Hi Michael,

Thanks for your reply. We have been using the Easy Box with the router option turned off. So I dont think it would be an issue. 

I did briefly try to set up the Netgear as a wireless access point but it is still not getting connected to the internet. 

any ideas?

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 01, 2020
kaciexlaine wrote:

 

We have been using the Easy Box with the router option turned off. So I dont think it would be an issue. 

You said earlier:

 

I have turned off/on the wifi/router option on the Easy Box 804, and have confirmed that the wifi works from the Easy Box.

Those two things don't add up.

 

If you turn off the wifi/router option on the Easy Box it will not put out any wifi.

 

Some people say they have turned off router mode when in reality they have just turned off the wifi. This does not disable the router.

 

Unfortunately, nearly everything out there in Googleland about the Easy Box 804 is in German.