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AC 1200 Smart wifi router with external Antennas Model R6220; Firmware Version V1.1.0.110
AC 1200 Smart wifi router with external Antennas Model R6220; Firmware Version V1.1.0.110 Based on an email received from Netgear on/around 09-October-2021, I updated the firmware of my Netgear ...
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Thanks your of 2dy.
As suggested we have enabled Ipv6,;
However No improvement has been seen; All 3 viz. Prime video, Netflix and Hotstar all indicate Internet connection error (when tried out using fire stick).
Considering that wifi connections were indicating network connection errors, we procured
locally an Amazon Ethernet adapter for Amazon fire TV stick and connected it up to the firestick.
Despite direct network connections and the connection status indicating NO ISSUES (even over wifi it was the same), the Prime video, Netflix and Hotstar when tried out using fire stick all indicate Internet connection error.
Please advice
If it happened after a firmware update, have you tried downgrading the firmware?
Yes Sir,
rebooting/factory reset of the present router and/or trying out with another
router (TP Link which I also have),
I would like to keep as the last option/resort since that could also require
involvement of the Internet service providers for re-feeding and/or resetting
the account parameters at the router end and/or at the exchange end.
Thanks to all for all the assistance/suggestions provided to me till date;
Request you to kindly let me know if any other ideas come up of a soloution
to this problem;
Thanks again for all your assistances
CapJT wrote:
I would like to keep as the last option/resort since that could also require
involvement of the Internet service providers for re-feeding and/or resetting
the account parameters at the router end and/or at the exchange end.
Downgrading the firmware on the R6220 doesn't require anything on the ISP's end. Its all user driven for that device. You simply download the older version of the firmware and manually install it to the router.
With my ISP technician was in attendance today,
we first reset the Netgear router to factory defaults, but on restarting we found that all
three ie. Netflix, Prime video and Hotstar still displayed the same Internet Connection Error, when connected with each of the fire stick .
The technicians suspect some problem with the Router.
with some probable DNS mismatch with the fire sticks, the cause of these problems;
Anyway since this problem has been going on for too long (since about the 9th or so)
we decided and replaced the Netgear router with a TP Link router (which was already
with me).
With this TP Link router, we are able to access all required programmes using each of the fire sticks.
As of this present time time and patience of my kids was running out and hence change
of router was the best option.
The Netgear router is still operational, (without Netflix etc. from fire stick), and as time
permits we shall continue to tinker around and experiment with this Netgear router,
and surely a soloution can/will be achieved.
We thank you all for your patient assistance and for all your efforts;
Thanks again