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ButterLoaf's avatar
ButterLoaf
Aspirant
Aug 17, 2020
Solved

AC 1750 not showing in nighthawk app after firmware update

Hi! So I installed firmware version 1.2.0.72 last night and everything went great except when trying to connect my phone to my wifi afterwards. I updated through the nighthawk app and no matter what I did, my laptop and phone can’t get connected to wifi.

All the lights on the router and my modem look normal but I can’t get any connection. (This is R6700 v2 btw)
  • You can try "forgetting" the network from your phone.

    Or if that doesn't work, factory reset the router and reinstall it. If there's an issue caused from updating firmware, its usually 1 of the first things recommended. 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You can try "forgetting" the network from your phone.

    Or if that doesn't work, factory reset the router and reinstall it. If there's an issue caused from updating firmware, its usually 1 of the first things recommended. 

    • ButterLoaf's avatar
      ButterLoaf
      Aspirant
      Thanks! Turns out unplugging and re-plugging the router helps everything 😬