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Forum Discussion
Stuart16
Oct 03, 2021Aspirant
AC-1750 router issue
I recently had to change to a new Motorola MB8611 cable modem and I am unable to get the AC1750 to work. Is the AC-1750 compatible? Is there an issue I am not thinking of? Stuart
plemans
Oct 03, 2021Guru - Experienced User
What model do you have AC1750 is a speed, not a model.
Did you power off the mb8611 for 2 minutes with nothing else connected?
then power it on and let it boot for 2 minutes. Then connect it to the router and power the router on?
- Stuart16Oct 03, 2021Aspirant
Model is R6700v3
I did unplug and power down a couple of different times with a different network cable each time to the same result.
My devices can 'see' the network, but can't connect.