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Forum Discussion
Kevinskogg
Mar 30, 2020Initiate
AC 2400 No Wifi
My 2400 quit broadcasting WiFi yesterday. It is set up to an Xifinity cable modem and was working with no issue. I lost internet connection from Xfinity sometime the night before. I have tried rebooting, powering off, reconnecting cable, different CAT5, different ports, and maybe a few more with no success. Obviously, I can't connect through the WiF on the mobile app, however I can with the Remote conection.
The WiFi network was initially recognizable by the devices in the house but without connection. However, this is no longer the case.
did you try pushing the wifi on/off button for 2 seconds?
Did you try factory resetting?
Does the wired connection still work?
3 Replies
- plemansGuru - Experienced User
did you try pushing the wifi on/off button for 2 seconds?
Did you try factory resetting?
Does the wired connection still work?
- KevinskoggInitiate
It was #1.
Thank you, sorry for being stupid.
- plemansGuru - Experienced User
LOL no worries. its not stupid. Its just a first step we've all missed/done before. You wouldn't believe how many times my kids have shut off the wifi.