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Patchzim's avatar
Patchzim
Follower
Nov 21, 2020

AC1200 EX6120 set up help plese

Hi there. I have a Netgear AC1200 EX6120 Dual band WiFi Ramge Extender. I have the manual but I can not set it up using the WPS button on my modem. I also can not log in through mywifiext.com. The extender was working perfectly but I have had to change the password on my modem and now I can not get the extender to work. I have reset factory settings but still have no joy. Amy help would be greatly appreciated.

Thanks

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Patchzim wrote:

    I have the manual but I can not set it up using the WPS button on my modem.#

     


    You are trying to create a wifi link between the modem and the EX6120? Or is the EX6120 wired to the modem?

     

    What is this modem? (I assume that it is also a router.)

     


    Patchzim wrote:

    The extender was working perfectly but I have had to change the password on my modem and now I can not get the extender to work. I have reset factory settings but still have no joy.

     


    What password? Wifi?

     

    What are you doing and where does it go wrong? Any prompts and error messages?

     

    I fear that "cannot get the extender to work" is not much diagnostic help?