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AC1750 Broadcasting WiFi but no internet
My router, which had been working fine for months, suddenly won't transmit internet. Computers plugged into the same system (it's Webpass, so no modem, just plug directly into an activated ethernet po...
Are you using the R6400v1 or R6400v2?
And the actual firmware # helps. You didn't put the firmware you're running but I know the version 2 firmware was upgraded to run with netgear Armor. Some people have had issues with installing after the firmware upgraded to armor.
What I'd try? Regardless if you have version 1 or 2, check to make sure you're currently on the latest firmware. Compare the firmware # to the one on the support site. If not, upgrade to the latest over a hardwired connection. Then factory reset the router. Then try your install.
If that doesn't work, try downgrading the firmware to the version prior to Armor (1.0.3.66) if you're on version 2. maybe there's a conflict there.
If you're not, I'd still try the downgrade but I'd go down a version or 2.
Greetings,
What FW revision are you running? When was it last updated? How was it updated?
Perform an internet connectivity test using the router's GUI (do not use an APP.) Log into the router directly. You do not need internet for this. 192.168.1.1 or 192.168.0.1
Advanced tab > Set up > Internet set up > test (button). What are the results?