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Solved
AC1750 Broadcasting WiFi but no internet
My router, which had been working fine for months, suddenly won't transmit internet. Computers plugged into the same system (it's Webpass, so no modem, just plug directly into an activated ethernet po...
Are you using the R6400v1 or R6400v2?
And the actual firmware # helps. You didn't put the firmware you're running but I know the version 2 firmware was upgraded to run with netgear Armor. Some people have had issues with installing after the firmware upgraded to armor.
What I'd try? Regardless if you have version 1 or 2, check to make sure you're currently on the latest firmware. Compare the firmware # to the one on the support site. If not, upgrade to the latest over a hardwired connection. Then factory reset the router. Then try your install.
If that doesn't work, try downgrading the firmware to the version prior to Armor (1.0.3.66) if you're on version 2. maybe there's a conflict there.
If you're not, I'd still try the downgrade but I'd go down a version or 2.
2 simple things to try.
If you plug a pc into the router, does the internet work?
If you plug a pc into the ethernet wire from webpass, does it work?
Hi,
When plugging a pc directly into the router, the internet does not work. When plugging the PC directly into the webpass ethernet connection (the same one that I had the router plugged into previously), the internet does work.