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Forum Discussion

Granny7's avatar
Granny7
Follower
Jan 12, 2021

AC1750 model R6400 Dual band

Router worked just fine until the latest update.  How do I uninstall the last update?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway do you have?

    What firmware did you install?

    If you're having issues after a firmware update, the first step I'd try would be a factory reset and a clean install (not from backup).

    If that doesn't help, then I'd try downgrading. 

    Downgrading is pretty easy, you download the firmware from the support site, extract it, and then follow the manual firmware update process but use the older firmware instead of newer firmware.