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Forum Discussion
AC1750 Model R6700v3 WiFi dropping every 5 min
Hello, we’ve had this model for about a year and a half. The Wi-Fi drops about every five minutes, especially when we are watching TV. Our kids have difficulty trying to complete their homework with it dropping so often. We have changed the cords. I have info that I wrote down when we first got this- regarding the port numbers, UDP and TPC ports? There are numbers connected with it, and I’m not sure if I need to reconfigure ports or something? Would appreciate any help, thank you!:)
4 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?How many devices do you have all connected at one time?
- Thank you for responding. It is the most updated version of firmware. The model number is R6 700 V3. We have Cincinnati Bell Internet, but we have the Netgear/Nighthawk Router.
- Our Internet provider said that we should be able to run up to 25 devices, that is the fastest speed I could go, and that there was very good connection. So it is very confusing. We have five cell phones, two laptops, and a smart TV.
