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Solved
AC1750 not recognizing ethernet signal
Background info: Lost internet a few days ago. Message was "refused to connect", not no internet detected. Did all the typical troubleshooting. Powered down and up multiple times for both the modem...
Michael,
Thanks for the response. I appreciate your willingness to help, but I have resolved the issue. I continued to work on the issue and reset and updated the router and it is now recognizing the signal. I believe the original signal outage caused a glitch in the hardware
ATarr wrote:
Powered down and up multiple times for both the modem and router. Refreshed the modem via mobile device-multiuple times.
What is this modem? Make and model?
Michael,
Thanks for the response. I appreciate your willingness to help, but I have resolved the issue. I continued to work on the issue and reset and updated the router and it is now recognizing the signal. I believe the original signal outage caused a glitch in the hardware
This sort of thing can happen when someone restarts a network in the "wrong" order.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
This can also be related to the modem in front of the router. But as you seem to be satisfied that you have fixed the problem, that is a story for another day.