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Forum Discussion
Captfxco
Dec 26, 2019Tutor
AC1750 R6400 V2 speed issue
AC1750 R6400 V2 running firmware V1.0.4.84 and have had a significant drop in wi-fi speeds that became apparent a couple of months back. I'm getting about 90 mbps wired direct from my modem (I have...
- Dec 27, 2019
Ok, so good news this morning. First off I ran into my neighbor and asked him what kind of speeds he was getting, also uses Spectrum. Over 200 was his answer, apparently Spectrum upped the speed in the area a few months back..well I never got it. So I called Spectrum and incredibly got an actual techie who both spoke fluent english and knew what he was doing. He worked some magic on my modem and restarted it remotely. When it came up I connected direct to it and pulled about 220mbps ! I have never gotten those speeds since I've lived in this house... So I hardwired to the router, same speeds..incredible...but the wireless was still only pulling in the 30s.
I figured out how to re-install the last firmware update..hardwired the connection, loaded it and then did a factory reset on it. When it came up I got a Christmas miracle...speed on the wifi is now 200+ ! Apparently you were right...the last firmware update I did must have corrupted, more than likely I did update it over wifi. So right now I'm a happy camper... thanks again so much for your help ! Happy Holidays !
plemans
Dec 26, 2019Guru - Experienced User
What modem are you connecting to?
Firmware on the router? (please don't say the latest, say a number)
You put that you only get 25mbps directly connected to the router but 80-90 directly connected to the modem, is this correct?
Many things influence wireless speeds which is why for troubleshooting, we try to get the full speed at the router while hardwired first, then we worry about wireless.
have you tried changing ethernet cables?
do you have a screen snip of your modem connections page?