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Forum Discussion
axltl23
May 08, 2023Tutor
AC1750 R6700V3 Keeps Dropping 5G Wifi Every Day with Spectrum
I'm currently having a problem with my router dropping 5G wi-fi every now and then. It'll be up for a few hours but randomly shuts off and stays off for about the same amount of time it was up for. T...
axltl23
May 08, 2023Tutor
I'm using a Spectrum Hitron Docsis EN2251-Res Cable Modem right now.
The 5G network is using channel 153.
When the 5G drops, all devices lose connection such as phones, smart tv's, desktops, and laptops, and when it drops, the entire 5G network disappears from the list of available networks and I have to wait to the next day for it to come back, or I just restart the router.
plemans
May 08, 2023Guru - Experienced User
have you tried changing the wifi channel?
Is the router properly ventilated?
Have you tried a factory reset?
- axltl23May 10, 2023Tutor
I did try changing the wifi channel, because the 5G was on channel 149 before switching it to 153, but I still had the same problems.
The router is sitting on a little side table in the corner of our guest room, so I think its ventilated well.The only thing I haven't tried is a factory reset. Hoping this works! crossing my fingers đ€
- plemansMay 10, 2023Guru - Experienced User
Try the lower 40's channels. With channel overlap, they'd still be broadcasting on the same region with those.
- axltl23May 15, 2023Tutor
So I tried factory resetting the router and set everything up through the app again, but it did the same thing and went out randomly again. I tried changing the channel of the 5G down to 44, and it came up, but my speeds dropped by about 50-60 mhz. Is this normal? and if none of these solutions work, do you think it could be a problem with the modem or provider?