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Forum Discussion
Ac1750 r6700v3 Recently during use it just drops me off the internet, a few secs later works
When using the internet it periodocally just stops working and says no internet connection. when I click reload it usually comes right back on. sometimes if i just wait a few seconds it just resume...
I appreciate your help.
my firmware is VI.0.4.122
As I said my modem is a Spectrum modem, but I did find the tag:
s/n 2107CVXP00341 PC2.0, CM MAC: 7C8FDEF7C680, MTA MAC: 7C8FDEF7C680 HW VER 1.1
I have not noticed being dropped from the internet on any other devices and it was mentioned that I should check the device that is having the problem, my pc. I am not sure how to check my pc or even where to look.
you mentioned a number of possible other areas of concern, ie cable connections, splitters, those are cable (isp) issues aren't they? Spectrum says the modem is working properly and they would like to blame the router. is there a way I can analyze my router to see if it is functioning properly?
If it is a cable problem I can get them out here again to fix it, but if it is a router problem I am not sure they will do much.
Thanks
what speeds do you pay for (upload and download)
Its only the wired device? got a wireless adapter you could connect it to?