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Forum Discussion
Tship
Feb 19, 2022Aspirant
Ac1750 r6700v3 Recently during use it just drops me off the internet, a few secs later works
When using the internet it periodocally just stops working and says no internet connection. when I click reload it usually comes right back on. sometimes if i just wait a few seconds it just resume...
Kitsap
Feb 19, 2022Master
Other devices connected to your LAN may or may not require the capacity of your internet like a Zoom video call.
Your ISP (Spectrum) modem has to have a tag on it as required by the FCC. Possibly on the very bottom!
How do Ookla speed tests run from your ethernet connected PC, both upload and download, compare to the capacity tier you are purchasing from your ISP?
Possible areas of concern:
Your coax connection that supplies your modem. (grounding, bad connections, splitters, etc.)
Is your modem also a combination modem/router device? (back to that FCC tag with device manufacturer and model number)
The firmware version on your router.
Ethernet cables/connections.
The configuration of the router relative to domain name servers (DNS) and some of the Netgear bells and whistles features such as quality of service (QOS), traffic monitoring, UPnP, IPv6, and etc.
Tship
Feb 20, 2022Aspirant
My Ookla speed test on the pc which is hard wired to router:
ping 16, Download 96.1, Upload 10.14
I also ran it on my iphone which is on wifi through the router
Ping 20, Upload 237.53, it does not show an upload speed. Shouldn't it show ul speed?
Ping 16 DL 96.1 Mbps and UL 10.14Mbps on my pc are probably all I really, but I have to ask why is my DL speed much faster on my phone which is connected only by wifi, than my pc which it directly connected with an ethernet cable? Also why don't i show an up load speed on the phone speed test?
Thanks again.
- plemansFeb 20, 2022Guru - Experienced User
what pc is it?
Wondering if its only got a fast ethernet connection (10/100)