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Forum Discussion
Ac1750 router and cm500 modem disconnects multiple times a day
Hello my isp told me to contact netgear because i keep dropping connection they said its most likely my equipment. I have had the modem for about 2 months and the router for about 6 months.
Hard to even begin to guess given so little details on your problem.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
What happens when the connetion drops? Wifi dies? Wired LAN disconnects?
What do the LEDs on the devices show?
Which ISP is this?
And that's just for starters.