NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC1750 Smart WIFI Router - Restarting frequently after firmware Upgrade
Hi Team, I have purchased AC1750 Smart WIFI Router on 6th Dec 2018, it worked fine till the last firmware upgrade. It is restarting quite frequently. Could you please help us. Serial number : 59B3887W...
kalyanraju wrote:
Product: R6400v2
It is an R6400v2. AC1750 is a wifi speed.What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.Have you tried a factory reset?
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware and drivers for your device.
Look for the model number on the label on the device.
Check the section in the manual on updating the firmware.
Check the troubleshooting section in the manual.
kalyanraju wrote:
Product: R6400v2
It is an R6400v2. AC1750 is a wifi speed.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
Have you tried a factory reset?
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware and drivers for your device.
Look for the model number on the label on the device.
Check the section in the manual on updating the firmware.
Check the troubleshooting section in the manual.
Thank you, hot fix firmware update fixed the issue.
Firmware Verssion working:
| V1.0.4.94_10.0.69 |