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Forum Discussion
Ntwk-Rookie
May 17, 2022Tutor
AC1750 Smart WiFi Router (R6700v3) dropping internet via wi-fi
t Seeing some odd things happening to some wireless connected devices. Specifically, my laptop and phone are saying no internet connection after connecting to either 2G or 5G wireless network. But...
michaelkenward
May 18, 2022Guru - Experienced User
Ntwk-Rookie wrote:
Specifically, my laptop and phone are saying no internet connection after connecting to either 2G or 5G wireless network. But oddly, all 3 Roku sticks connect and keep connections on the 5G.
Try telling the wifi clients, laptop and phone, to forget their wireless connection and then set it up from scratch.
I've noticed the issue on my laptop for a while, but it would reconnect and hold. Now it's reconnect and drop immediately.
Try looking at Windows networking (the troubleshooter) to see if it has any clues. Windows has a habit of seeing "new" connections as suspicious and likes to limit/block their access to protect you from nasties.
Ntwk-Rookie
May 24, 2022Tutor
Update:
Further testing has shown that its not just wifi, hard-wired devices are also dropping internet. This makes the issue much less weird and essentially makes the router unusable. I have had to switch back to the spectrum router which limits my capabilities.
Are there any suggestions for how to diagnose the router dropping internet connection?
Or is it destined to just be used as an access point if I need one?
Thanks.