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Forum Discussion

bkrawiec's avatar
bkrawiec
Aspirant
May 13, 2021

AC1900 and Verizon Fios

We have had our Nighthawk AC1900 as our router for our Verizon Fios since last December. This morning our power went out. Verizon Fios is working but our router is not. We do not know why! We seem to...
plemans's avatar
plemans
Guru - Experienced User
May 13, 2021

What actual router is it? AC1900 is a speed

what fios gateway is it connected to?

 

If you go to netgear.com/support/   type in your actual model number. It'll take you go guides, firmware, and manuals. 

 

 

what are the led's on it doing? 

  • bkrawiec's avatar
    bkrawiec
    Aspirant
    May 13, 2021

    It's an R7000. We already talked to Verizon and they say everything is correct from the ONT. All the LED's on the router are working as they have in the past. 

     

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      May 13, 2021

      leds: color/blinking/solid

      what ont is it

      • bkrawiec's avatar
        bkrawiec
        Aspirant
        May 13, 2021

        Well we got it to work somehow! Not sure how. But thank you for replying!