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Forum Discussion
AC1900 C7000v2 Firmware Update
Bought the AC1900 WiFi Cable Moden Router Model C7000v2 in Dec 2020 but just hooked it up this week (3/25/21). Upon setup, received "Firmware Out of Date" message. The Nighthawk app/Routerlogin.net...
> [...] Upon setup, received "Firmware Out of Date" message. [...]
"received" from _what_? (Trust no one, I always say.)
> [...] Am I able to update this firmware? [...]
On a C7000v2? No.
https://kb.netgear.com/000036375
Is there some actual problem, or only the useless/misleading message?
The message is in the Nighthawk App which I was using to set up the router/modem. I am not able to move beyond this "Out of Date"message in the App. I'm wondering if this firmware issue is why my printer is unable to connect to the router - ?
> The message is in the Nighthawk App which I was using to set up the
> router/modem. [...]More fine Netgear software. I'd use a web browser, and forget the
app.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"Log In to the Modem Router".> [...] I'm wondering if this firmware issue is why my printer is unable
> to connect to the router - ?I doubt it, but what do I know? I don't even know what your "my
printer" is (maker, model number), or if it ever worked in any other
environment. Most printer problems are not the fault of the router, but
many things are possible."unable" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
Generally, I'd fetch the documentation for the printer, and do what
it says.Thanks for your response. I will get the user manuel for the router - hopefully that will help me. I apologize for the vague descriptions. I've never used a site like this before so I will keep that in mind for future queries.
BTW - my printer is a HP DeskJet 3630 and it did work with my prior, Spectrum supplied router. The timing of the printer not working wirelessly/connecting with the Nighthawk router and the installation of the new modem / router is why I questioned if the firmware was the problem.
Thanks again.