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Forum Discussion
javierHD
May 14, 2021Aspirant
AC1900 intermittent and slow speed
Nighthawk AC 1900 Smart WIFI Router Model R7000 purchased on or about Nov 2019. Currently on version V1.0.11.122_10.2.100 For several months now dropping internet connection (not dropping the Wif...
Bill-D
May 18, 2021Apprentice
Here's a set of rules that helped me get my R7000 healthy:
Factory reset and hard reset are the same thing. Can be done either way:
- Paper clip press for 8 to 10 seconds until all lights go out and then release
- Log into the router, go to ADVANCED > Administration > Backup Settings and click Erase.
Factory reset only clears configuration settings. It does not bring back the original FW.
- The router only holds one FW version at a time. There is no ROM to store original FW.
It's a good idea to perform a factory reset before and after installing FW.
- Reset before installing FW ensures minimal configuration incompatibility
- Reset before installing FW maximizes the odds of a successful install without bricking the router
- Reset after installing FW ensures that old, incompatible configuration settings are wiped out.
Do not restore configuration from a file, because the file is tied to the FW version that generated it.
- You must re-enter all your configuration settings by hand.
My R7000 has been on '116 for 3 months and it's been working well.
- javierHDMay 27, 2021Aspirant
Bill-D Thank you for the advise but unfortunately no change. Worked for about a week and then started all over again. Today dropped my internet connection 4 times, and at least 1 time every day if not otherwise poor wifi speeds.
I guess the solution is get a new router, not by NetGear this time.