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Forum Discussion

mikejbennett80's avatar
mikejbennett80
Follower
Jul 14, 2017
Solved

AC1900 Nighthawk- Ethernet Ports not working

Wifi works great but when I connect to desktop via Ethernet port 1-4 there is no connection. No lights on the AC1900 or at the port plug in.    Any suggestions? Already did a factory reset.    Th...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jul 17, 2017

    Hi mikejbennett80,


    Try to connect a different device to the router.

    Use a different ethernet cable.

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jul 15, 2017

Sounds dead. Is this a new box?

 

By the way, AC1900 is not a Netgear model number, just a wifi speed indicator.