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Forum Discussion

Klein035's avatar
Klein035
Aspirant
Sep 02, 2022

Ac1900

Changed internet providers and say can find cable. The provider can reach router

2 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Sep 02, 2022

      What are you trying to fix? What are you doing and where does it go wrong?

       

      What is this AC1900?

       

      AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

       

      Look at the label on the device for the model number.

       

      Is it a modem. modem/router or router?

       

      Is there something else that connects you to the Internet? A modem. modem/router. something else? If so what is it?

       

      Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

       


      Subject (Include model number and brief summary)
      Model (Recommended - Helps the community give the best answers)
      Body (Include additional detail including model version, firmware, OS and environment where relevant.)

      They are there for a good reason.