AC2000 won't show up to connect

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LWBar wrote:
The router ssid won't show up

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Tell us more. Won't show up where?>

You can help people to help you by providing the information suggested in this forum's header:

Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

One thing to note is that AC2000 doesn't tell us much.

AC2000 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

Look at the label on the device for the model number.