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Forum Discussion
therecordkeeper
Dec 20, 2020Guide
AC2300 Intermittent 5ghz dropping
I recently upgraded to the R7000P, AC2300 Nighthawk. Bought brand new on 12/9/2020, however since then, it continually drops the 5ghz bandwidth at least once daily. On the my fire tv devices there is...
plemans
Dec 23, 2020Guru - Experienced User
Maybe your device is one that doesn't play nicely with netgear armor.
Try installing version 1.3.0.20 of the firmware. Again, do it over a hardwired connection, factory reset afterwards, and clean install (not from backup). Try that version.(also disable auto-updates) Some had issues with armor and yours could be one.
therecordkeeper
Dec 23, 2020Guide
I had not thought of that, but it the netgear armour has be activated throughout this saga. I will deactivate it and downgrade the firmware and disable the auto update. Then factory reset and immediately disable the netgear armour and see how that works.
- plemansDec 23, 2020Guru - Experienced User
the downgrade removes armor. you won't need to deactivate it.
- therecordkeeperDec 26, 2020Guide
Sorry for the delay in responding, been a holiday hostage to the kids...LOL...but since we previously talked, the original upgrade to 1.3.2.126 only worked for about 24-28 hours, then the 5ghz started dropping again. So just a few minutes ago, i went down to the 1.3.0.20 firmware, everything seems to have conntected just fine. I disabled the auto update for firmware, then went down to the 1.3.0.20 version, unplugged the router from the modem and re-booted the modem, then finally factory reset the router. It came up just fine, held the firmware just installed, then went back and disabled the firmware update again. So now we wait, and go from there.
- therecordkeeperDec 31, 2020Guide
We are currently at 96+ hours and the connection is holding. I believe the downgrade made the difference. Thank you again so much for your help!
- plemansDec 31, 2020Guru - Experienced User
glad it works!