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Forum Discussion

Vovan4ik's avatar
Vovan4ik
Aspirant
Jan 09, 2022

AC2400 Can't Log in to Nighthawk app.

Hi there, I can't log in to the Nighthawk app on Android (Samsung S20 FE) It asks "login required" admin and password. I use the right password and get a message "Logon timed out, please try again....
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 18, 2022

Hi Vovan4ik, we'd like to know the following.

 

What is the firmware version of the router?

Have you tried resetting the router back to factory settings?

 

Dexter

 

  • Vovan4ik's avatar
    Vovan4ik
    Aspirant
    Jan 19, 2022

    Hi @ DexterJB

    Thank you for helping me.
    I use the latest version Router Firmware Version V1.2.0.88_1.0.1
    I didn't try to reset it to the factory reset.  I'm afraid of I can't login at all. :) I have the issue only with the app.  I could use it as "access everywhere", but after reinstalling the app I lost this feature too.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jan 30, 2022

      Have you tried rebooting the device instead as suggested?

       

      Dexter