NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC2400 No Wifi After Restart
Whenever I have to reboot my router, all of my devices that connect via wifi have trouble reconnecting. Sometimes the wifi will come back, but most of the time it does not. I usually have to restore ...
What router model do you have? R####?
What FW is loaded?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try a factory reset and setup from scratch then save off a backup configuration to file:
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
Yeah none of that worked. I had to do a factory reset and put my SSID/PW back in and now I'm good again. I really don't know what's causing it to do this, very frustrating. Never had issues in the past, don't think anything has changed so I'm leaning toward something wrong with the router? Then I think it can't be the router since a factory reset fixes it? I'm stumped.
AC2400 is not a model #, it's a wifi combine speed value.
There should be a sticker behind or under the router that shows a R number value here.
Did you save off a router config to file for safe keeping?
bbombassei wrote:
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
FURRYe38 wrote:
AC2400 is not a model #, it's a wifi combine speed value.
There should be a sticker behind or under the router that shows a R number value here.
Did you save off a router config to file for safe keeping?
bbombassei wrote:
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
There is, indeed, an AC2400 router. Look for it in the support system.
It was an odd lapse in Netgear's model naming system.
Support | NETGEAR
There is also an AC2100, among others.bbombassei has the latest firmware for the AC2400.
