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Forum Discussion
AC2400 No Wifi After Restart
Whenever I have to reboot my router, all of my devices that connect via wifi have trouble reconnecting. Sometimes the wifi will come back, but most of the time it does not. I usually have to restore ...
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
AC2400 is not a model #, it's a wifi combine speed value.
There should be a sticker behind or under the router that shows a R number value here.
Did you save off a router config to file for safe keeping?
bbombassei wrote:
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
FURRYe38 wrote:
AC2400 is not a model #, it's a wifi combine speed value.
There should be a sticker behind or under the router that shows a R number value here.
Did you save off a router config to file for safe keeping?
bbombassei wrote:
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
There is, indeed, an AC2400 router. Look for it in the support system.
It was an odd lapse in Netgear's model naming system.
Support | NETGEAR
There is also an AC2100, among others.bbombassei has the latest firmware for the AC2400.
Yeah - that's my router, here is a link to it as well: https://www.netgear.com/support/product/ac2400
bbombassei wrote:
Yeah - that's my router, here is a link to it as well: https://www.netgear.com/support/product/ac2400
With that inaccurate diversion out of the way – a mistake that I made in the past until I became familiar with Netgear's labelling – can we get back to your original issue with the usual boilerplate questions?
We know the firmware version, but the modem?
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
