NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC2400 only lets device connect to Guest account
Netgear "customer support" is a never ending circle of nothing, so hopefully the community can help.
Just bought an AC2400 wifi router, it's running V1.2.0.32_1.0.1 firmware. I'm using 'Access ...
Just bought this router also had the same issue with only connecting to Guest network for wireless , I just simple unchecked the box for smart connect , for wirelessl , after that not a problem , router works great
Have you tried to remove the wireless networks saved in the laptops wireless settings then try to connect to the network again?
DarrenM
Just bought this router also had the same issue with only connecting to Guest network for wireless , I just simple unchecked the box for smart connect , for wirelessl , after that not a problem , router works great
Also I forgot to mention , use the Netgear genie webpage on computer to change the setting , if you cannot connect to computer using wireless , plug a landline into your computer that is connected to your router , type into your browser 192.168.1.1 to access Genie webpage , login is '' admin '' password is the password that is on your router , or the one you created
Yup, that's what it was. So much for it being 'Smart'.
Thanks for the reply!!