NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC2400 router randomly dropping Internet connection
Hi. I have an AC2400 router connected to a Rogers Ignite gateway that's acting only as a modem. For the past couple of years, everything has worked flawlessly. Connected devices include a NAS, a c...
Follow-up and final comment: Turns out it wasn't the router or even the gateway/modem. After several calls to Rogers and visits by 2 technicians, the problem was diagnosed as (a combination of) a badly corroded connection in the nearby network node and an unnecessary splitter in the cable box attached to the side of my house. The connection was replaced, the splitter was removed...and everything seems to be working fine. I'll be re-installing the router shortly. Thanks again to plemans for the assistance. :)
what rogers gateway is it?
Have you tried the rogers back in router mode and putting the netgear in access point mode?
it wouldn't be the first time I've seen an ISP gateway get an update and break something in its modem only/passthrough mode.
I believe it's an XB7 Gen 2. I haven't tried reverting it to router mode, but I can give that a try and see what happens. Thanks for the suggestion. :-)