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Forum Discussion
Ac2400
At routerlogin I don't know what my password is.. and I forgot the 2 questions answers.. is there a way around this? I login to the nighthawk app no problem but the admin password is giving me problems
2 Replies
Does a recovery password progess when you attemp to log in incorrectly 3 times?
If not, you'll need to factory reset the router then setup from scratch and walk thru the setup wizard with a PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Which device do you own? Is it a genuine AC2400 or one of the other devices that uses that tag, which is a wifi speed designation?
Subbin wrote:
At routerlogin I don't know what my password is.. and I forgot the 2 questions answers.. is there a way around this? I login to the nighthawk app no problem but the admin password is giving me problemsIf password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
