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Forum Discussion
AC3200 not putting out wifi speed it's receiving from modem
Ok, so I bought a new AC3200 Nighthawk Router. It is putting out about 80mbps and inconsistent upload speeds. I hade Spectrum come out, and they tested everything. They gave me a new modem, must as a...
A couple things.
1. what actual modem do you have?
2. what firmware is on the router?
3. What hardwired speed do you get from the router?
4. the R8000 has smart connect which moves devices from 2.4ghz to 5ghz. 2.4ghz is slow and suffers from interference. Have you tried disabling smart connect and speedtesting each band?
I assume R8000?
I haven't tried turning off smart connect. It is current putting out two 5ghz bands and one 2.4ghz band. It doesn't seem to switch us between them without us doing it though. The tech said the 5ghz bands were outputting as if they were 2.4ghz though.
I haven't tried turning off smart connect. It is current putting out two 5ghz bands and one 2.4ghz band. It doesn't seem to switch us between them without us doing it though. The tech said the 5ghz bands were outputting as if they were 2.4ghz though.
Try turning of smart connect.
And then testing the following and report it back here. You, not the tech.
Also put what device you're testing on.
2.4g:
5ghz-1:
5ghz-2:
Wired:
- Is that testing wired to the modem or the router?
both if you have time. it shows us if the router or the modem is the bottleneck