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Forum Discussion
Gillaspyjm
Apr 07, 2021Aspirant
AC3200 not putting out wifi speed it's receiving from modem
Ok, so I bought a new AC3200 Nighthawk Router. It is putting out about 80mbps and inconsistent upload speeds. I hade Spectrum come out, and they tested everything. They gave me a new modem, must as a...
Gillaspyjm
Apr 07, 2021Aspirant
I assume R8000?
I haven't tried turning off smart connect. It is current putting out two 5ghz bands and one 2.4ghz band. It doesn't seem to switch us between them without us doing it though. The tech said the 5ghz bands were outputting as if they were 2.4ghz though.
I haven't tried turning off smart connect. It is current putting out two 5ghz bands and one 2.4ghz band. It doesn't seem to switch us between them without us doing it though. The tech said the 5ghz bands were outputting as if they were 2.4ghz though.
plemans
Apr 07, 2021Guru - Experienced User
Try turning of smart connect.
And then testing the following and report it back here. You, not the tech.
Also put what device you're testing on.
2.4g:
5ghz-1:
5ghz-2:
Wired:
- GillaspyjmApr 07, 2021AspirantIs that testing wired to the modem or the router?
- plemansApr 07, 2021Guru - Experienced User
both if you have time. it shows us if the router or the modem is the bottleneck
- GillaspyjmApr 08, 2021Aspirant
The tech tested it from both, and we were receiving about 500mbps directly wired to the modem and 80-100mpbs from the router wired.