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Forum Discussion
AC4000 TRI BAND X6S Wireless devices won't connect and can't be added to my network since new modem
Hi, I recently had to buy a new modem for my internet service (Xfinity) because my old one went obsolete. I purchased a Nighthawk CM 2050V to replace my old CM1000. Xfinity added the device no prob...
Try this.
power off the modem and the router and disconnect everything from both. Even the coax from the modem.
Wait a couple minutes.
connect coax back to the modem and power it on.
give it a couple minutes to fully boot.
connect the lan cable from it to the router.
Then power the router on and give it a couple minutes.
does it work?
If not, try that same procedure but factory reset the router by pushing and holding reset for 7-15 seconds.
What firmware is on the router?
What was the prior modem from xfinity?